Explores the role of the librarian and of the service perspective in the digital library environment. The focus of the article is limited to the topic of librarian/user collaboration when the user is in a remote location, including video-based reference services and the use of electronic mail. (Author/LRW)

Five Grand Challenges are proposed for library research: (1) Library service: Could library services be made more meaningful? (2) Library theory: Who knew what when? (3) Library design: Have digital libraries been designed backwards? (4) Library values: How neutral can libraries be? (5) Library communities: How do communities differ? (AEF)

There is an electronic revolution in the library which may prove to be a revolution in the humanities and in the nature of learning and education. The humanities are an essentially human enterprise of which the record reposes in books in libraries. The central role of libraries in preserving these ideas must survive the electronic revolution.…

Introduces the concept of the virtual library and explores how the increasing reliance on computers and digital information has affected library users and staff. Discusses users' expectations, democratization of access, human issues, organizational change, technostress, ergonomics, assessment, and strategies for success and survival. Contains 35…

Examines three essential questions and suggests areas for research in each: (1) How are digital resource users best served: What resources will they want? How will they want to use them? What services will most enhance use? (2) What elements are required for a coherent preservation strategy covering resources both digital and traditional? (3) What…

Libraries should be active participants in knowledge production, and should develop classificatory structures that support the needs of a diverse information ecology consisting of a complex web of interacting agents, users, and technologies. Within such an information ecology, a classificatory structure cannot follow a one-size-fits-all paradigm,…

Discusses the role of the academic library in training undergraduate students in research methods. Highlights include changes resulting from the electronic dissemination of information; the tradition of apprenticeship, journeymen, and master; information and knowledge; electronic scholarship; layers of learning in research in an electronic…

Librarians have paid insufficient attention to the conflict on college and university campuses about the role of print and digital resources in the library of the future. Effective communication with all sectors of the academic community, especially those maintaining a strong loyalty to books, will be essential as hybrid print and digital…