There is no shortage of appropriate techniques for the analysis of library operations. Many of those described here require no particular mathematical background, and are essentially extensions of common sense. Strengths and weaknesses of various techniques were called to attention, and wider use by librarians of certain ones was encouraged. (37…

The increasingly important role of state library agencies in coordinating planning and evaluation of all types of library services statewide are discussed. Formal statements on state agency roles, and state and federal legislation on planning are also included. (Author/MBR)

Discusses the challenges facing digital library evaluation and suggests a conceptual framework for evaluation derived from the systems approach. A review of evaluation efforts in research and practice concentrates on derivation of criteria used in evaluation. Essential requirements for evaluation are stated. Discussed are constructs, context, and…