Reviews the use of computerized monitoring to study the behavior of remote users of online library resources. Highlights include synchronous and asynchronous information transfer; behavioral traits of remote users; challenges to library services; the needs and wants of remote users; academic libraries and distance education; and…

Describes a study of ARL (Association of Research Libraries) members called LibQUAL+ that identified users' perceptions of library service quality and measured gaps between expected service and perceived service. Discusses results of user interviews regarding information seeking behavior; self reliance; ubiquity and ease of access; and hours of…

Examines the information practices and strategies used by interdisciplinary scientists in research libraries. Highlights include gathering and disseminating knowledge outside their core knowledge domains through personal networks, conferences, and the literature; intermediaries who help transfer knowledge and information from unfamiliar subject…

Reviews studies of clinicians' information-seeking behavior and discusses various library programs and services designed to deliver information to clinicians. Topics discussed include LATCH (Literature Attached to the Chart) services; enduser searching; quality filtering and critical appraisal; clinical information systems; and the impact of the…

Examines how faculty at the Pennsylvania State University use electronic resources in planning for their own and their students' research, individual learning, and classroom activities. Also discusses related issues: electronic collections, copyrights, pricing and licensing, faculty computing skills, and the advantages of electronic resources in a…

Explores the ways in which librarians keep up to date through the use of professional literature. Several current awareness services--bulletins, newsletters, table of contents services, bibliographies, and book reviews--are described, and the role of the popular library press is discussed. It is concluded that a more coherent current awareness…

Discussion of the information needs and information-seeking behavior of interdisciplinary scholars and students focuses on kinds of research needed at both basic and applied levels. Topics include prior research; the organization, description, and indexing of information in libraries for successful information retrieval; and research techniques in…

Compares traditional cataloging to Web-based. Discusses intellectual-access issues as they apply to reference services today, and outlines deficiencies in traditional cataloging, and corresponding attributes of Web-based intellectual access. Notes ways that catalogers and public-service librarians can address these issues. (Author/AEF)