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Computer Networks	2
Information Networks	2
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User Needs (Information)	2
Data Collection	1
Evaluation Methods	1
Focus Groups	1
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Information Management	1
Information Needs	1
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Library Trends

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Kovacs, Diane K.	1
McClure, Charles R.	1

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Opinion Papers	2
Reports - Descriptive	2
Information Analyses	1

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User-Based Data Collection Techniques and Strategies for Evaluating Networked Information Services.

Peer reviewed

McClure, Charles R. – Library Trends, 1994

Provides an overview of the importance of user-based evaluations of networked information services; reviews data collection techniques that provide a user perspective when assessing networked information services, including focus groups, user logs, interviews, observation, and surveys; and offers practical suggestions and guidelines for using such…

Descriptors: Computer Networks, Data Collection, Evaluation Methods, Focus Groups

A Model for Planning and Providing Reference Services Using Internet Resources.

Peer reviewed

Kovacs, Diane K.; And Others – Library Trends, 1994

Discusses the development of practical strategies for library mediation between Internet resources and potential users. Topics addressed include a hierarchy of information skills; awareness of information services and resources; the information structure of a discipline; analysis of information needs; and retrieval, evaluation, and management of…

Descriptors: Computer Networks, Information Management, Information Needs, Information Networks