Presents an overview of issues concerning civilian competitive intelligence (CI). Topics discussed include competitive advantage in academic and research environments; public domain information and libraries; covert and overt competitive intelligence; data diversity; use of the Internet; cooperative intelligence; and implications for library and…

Discusses the development of practical strategies for library mediation between Internet resources and potential users. Topics addressed include a hierarchy of information skills; awareness of information services and resources; the information structure of a discipline; analysis of information needs; and retrieval, evaluation, and management of…