Discusses telefacsimile technology and its possible uses in libraries. Applications for interlibrary loan, document retrieval, and reference services are described, speed and cost of service are examined, user satisfaction is discussed, and recent technological developments are reviewed, including the use of telefacsimile with microcomputers and…

Provides an overview of electronic mail in libraries. Topics discussed include general business applications; interlibrary loan; acquisition and claims systems; document delivery; complete text journal databases; reference requests and answers; obstacles to electronic mail usage; telecommunications; cost factors; and the impact of voice mail and…