Briefly describes the career of Herbert Goldhor and discusses two aspects of his contributions to librarianship: public library service and administration, including the collection and publication of data for analysis and use by researchers and decision makers; and scientific research in librarianship. A chronological list of over 175 publications…

Describes operations research as an important management tool that can aid library managers in effectively using available resources and as a set of analytical tools that can enable researchers to better understand library and information services. Early history, definition, models, applications to libraries, and impact are noted. Twenty-five…

Examines the role of research in assisting library managers to operate libraries more effectively. Strategies for research and for library managers to better create and use research are suggested; conceptual and practical issues that affect research utilization are discussed; and the need for improved efforts by both library managers and…

Identifies research topics related to outcomes assessment in a networked environment and discusses issues affecting these topics. Proposes a framework to relate traditional evaluation components and terminology to the networked environment and identifies factors in the networked environment that affect assessment methods. Suggests outcomes…

Identifies and discusses characteristics of effective in-house studies in public libraries. Characteristics discussed include clearly stated research questions, translation into measurable terms, study design, staff training, data analysis, and targeted reporting. It is argued that studies done within existing management and communication…

Reviews research on obsolescence (decline over time in validity or utility of information), citing two major state-of-the-art reviews and subsequent research involving citation studies and use studies based on circulation and reshelving statistics. A problem-solving management model developed to aid libraries deal with obsolescence is discussed.…

The rationale for using Activity-Based Costing (ABC) in a library is to allocate indirect costs to products and services based on the factors that most influence them. This paper discusses the benefits of ABC to library managers and explains the steps involved in implementing ABC in the user services area of an Australian academic library.…

Reports on an analysis of job announcements for library and information professionals in research institutions revealing a trend toward hiring subject specialists and administrative and technical professionals without masters degrees in librarianship. Findings reveal variety in positions and professionals hired and change in stated employment…

Reports results of study based upon analysis of factors that have militated against proportional representation of women as administrators in libraries belonging to Association of Research Libraries. Demographic and career variables are emphasized: family background and personal characteristics, mobility and career history, role models and…

Libraries must identify and foster the inherent personal characteristics and skills considered most relevant for leadership in the field of information management. Professional library associations play an important role in teaching and developing skills by providing experiential opportunities for their membership. Career models for academic or…

Discusses the changing role and responsibilities of middle managers and department heads in large research libraries. Skills and abilities required for effective management and the need for continuing leadership training are outlined. (10 references) (EA)

Discusses issues in the management of volunteers in research libraries, outlining the benefits to volunteers and libraries, as well as potential hazards. The volunteer program at Chicago's Newberry Library is described, focusing on recruitment, job assignments, motivation, staff attitudes, retention and library benefits. (26 references) (EA)

Discusses cultural and technological influences in the management of human resources in the research library and their impact on individual rights and responsibilities, division of labor, supervision, educational requirements, and job stress. (23 references) (EA)

Discusses the results of a study investigating the similarities between information jobs in university computing centers and research libraries. Findings show a strong relationship between some computing and library jobs, suggesting the creation of a single information job family in classification systems. (15 references) (EA)

Strategies for designing effective professional development programs for research librarians are discussed, focusing on competencies of librarians and benefits to the organization. An internship model that outlines necessary components in the context of quality management and effectiveness is offered. (26 references) (EA)