Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

Compares traditional cataloging to Web-based. Discusses intellectual-access issues as they apply to reference services today, and outlines deficiencies in traditional cataloging, and corresponding attributes of Web-based intellectual access. Notes ways that catalogers and public-service librarians can address these issues. (Author/AEF)