Addresses key issues that must be considered as a library begins to create a Friends group, from the group's basic purpose to infrastructure issues such as staffing, programs, and other operating costs. Concludes that functions other than fund-raising should be included. (Author/LRW)

The recent demand for more accountability from public libraries has made it essential that true cost-benefit analysis be applied to their operations. The authors developed a cost-benefit analysis methodology and applied it to five large public library systems. This article describes ongoing research to modify their methodologies to make them…

Examines the economic behavior of academic research libraries, arguing that academic research libraries seek to maximize universities' utility by expanding library collections. Findings are consistent with those from a previous study using a different ranking system and sample data and reconfirm that library collections contribute significantly to…

The financial environment within library and information services is reviewed and a structure for financial management is presented based on funding source and level of commercial activity. Objectives for financial management of library and information services is developed and reviewed in light of future trends and stakeholder perspectives.…

Explores how to analyze various political processes which affect resource allocation to libraries. The marketing of library "products" is discussed, and practical strategies for assisting the individual librarian in political processes are offered. (AEF)

This investigation compared self-reported use of public libraries and public opinion about library services with levels of per-capita library funding over time. Results showed a small relationship between self-reported use of libraries and levels of library funding. There was no relationship between public opinion and funding levels. Non-economic…

Examines issues affecting the future of rural libraries, including change in rural populations; shifts in rural library users; factors affecting their ability to deliver service, including funding and staffing; technological developments; private sector competition; changing user expectations; and leadership needs. (LRW)

Discusses issues of quality in public libraries in light of changes in services resulting from social and economic changes. Highlights include quality strategies, the customer service revolution, anticipating new markets, defining library values and missions, information technology, training staff for the future, funding, partnerships, and…