Argues that providing end users with more information does not really address their problems and, in fact, does not even identify them. Topics discussed include the growth of information technology, reasons for the decline in the number of reference librarians, roles of libraries, and the importance of information intermediaries. (MES)

Children's librarians should analyze the potential of new technologies before they are formalized so that when innovations are implemented, they will have the capabilities to provide for children's departments' internal management needs and improve children's services. Microcomputers, video, and commercial, public, and cable television can be…

Discussion of corporate library services and the role of the librarian focuses on the recognition and tracking of issues of potential significance to the corporation, or issues management. Topics addressed include environmental scanning of relevant literature, and the use of databases to track issues. (16 references) (LRW)

Libraries should be active participants in knowledge production, and should develop classificatory structures that support the needs of a diverse information ecology consisting of a complex web of interacting agents, users, and technologies. Within such an information ecology, a classificatory structure cannot follow a one-size-fits-all paradigm,…

Examines the changing role of reference and bibliographic instruction librarians in undergraduate education. Topics include teaching students how to find information; faculty resistance to library instruction; students' ability to evaluate information sources, including information on the Internet; and computer-based instruction. (LRW)

Reviews studies of clinicians' information-seeking behavior and discusses various library programs and services designed to deliver information to clinicians. Topics discussed include LATCH (Literature Attached to the Chart) services; enduser searching; quality filtering and critical appraisal; clinical information systems; and the impact of the…