Discusses program evaluation concepts and methods and how they can be applied to children's library services. What program evaluation is not is explained, as well as three levels of evaluation, including a variety of "threats" to the possible effectiveness of a program. Examples of program evaluation instruments are appended. (EM)

Improvement in the research climate in children's librarianship is needed. There must be a determined demand for research, financial and job support for researchers, improvement in the research techniques for studying children, and implementation of actual research projects. Particular concerns include research on reading, school/public library…

Current trends in public library reference service include use of online systems; budget constraints in public sector; increased service; use, training, and supervision of paraprofessionals; centralized organization of reference service; participation in management of reference services; and more realistic attempts at measurement and evaluation of…

Discusses a demonstration project conducted by the National Commission on Libraries and Information Science to transfer reading development technology developed by the military to adult literacy education. The development and testing of a computer-assisted instruction program for language skills in two library sites and plans for expanded testing…