Examines changes in the perceptions of public library children's services by library professionals through a content analysis of entries in "Library Literature" since 1958 which refer to children's library services and populations served. The opinions of current library administrators are compared to those of 100 years ago. (EM)

Describes a survey of knowledge and skills in the health information sciences conducted by the Medical Library Association (MLA) and relates the results to the MLA's educational policy statement. Credentialing for the Academy of Health Information Professionals is described, and ways to acquire medical knowledge and skills are discussed. (Contains…

Discussion of measuring and improving the quality of library public services focuses on a method for quantifying and categorizing patrons' comments from a questionnaire developed at the College of Charleston (South Carolina) library. Topics include Total Quality Management, measures of user perceptions, and defining the service role of libraries.…