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Rubin, Rhea J. – Library Trends, 1979
Defines and explores the functions of institutional, clinical, and developmental bibliotherapy in library service programs as responses to the interest in self-analysis and self-actualization characteristic of the 1970s. Training and certification of bibliotherapy practitioners are also discussed. (FM)
Descriptors: Bibliotherapy, Library Role, Library Services, Tables (Data)

Shubert, Joseph F.; Fry, James W. – Library Trends, 1978
A general overview of the state library agencies includes their organization and services, place in state government, problems, and potential. Tables are utilized. (Author/MBR)
Descriptors: Development, Library Role, Library Services, Organization

Seay, Thomas; And Others – Library Trends, 1996
Discussion of measuring and improving the quality of library public services focuses on a method for quantifying and categorizing patrons' comments from a questionnaire developed at the College of Charleston (South Carolina) library. Topics include Total Quality Management, measures of user perceptions, and defining the service role of libraries.…
Descriptors: Academic Libraries, Higher Education, Improvement Programs, Library Public Services