Defines and explores the functions of institutional, clinical, and developmental bibliotherapy in library service programs as responses to the interest in self-analysis and self-actualization characteristic of the 1970s. Training and certification of bibliotherapy practitioners are also discussed. (FM)

This article traces how state library development agencies were affected by state and federal funds, and how they determined the pattern, volume, and utilization of funds. Relationships between state library agencies and local and federal libraries and governments between 1956 and 1977 are also explored. (Author)

There is no shortage of appropriate techniques for the analysis of library operations. Many of those described here require no particular mathematical background, and are essentially extensions of common sense. Strengths and weaknesses of various techniques were called to attention, and wider use by librarians of certain ones was encouraged. (37…

A general overview of the state library agencies includes their organization and services, place in state government, problems, and potential. Tables are utilized. (Author/MBR)

Library services to state government have been overshadowed by the statewide library development operation. However, as state government becomes increasingly dependent on reliable, current information, many state library agencies are recognizing that state agencies should have priority. This activity is coordinated by library development agencies…

Discusses strategic planning in libraries and outlines a cost-finding methodology to help library administrators practice strategic budgeting. Highlights include identifying products and services; types of budgets; types of costs; creating an enhanced operating budget; creating a program budget; and outputs and unit costs. (Contains six…

The research that is reported was done to describe some of the conditions under which or because of which information service is provided in small, rural public libraries, and suggests some of the problems that are endemic to such service. (Author/FM)

Focuses on the role that citizen groups--both grass roots and nationally affiliated--play in local communities, examines the history of these groups, describes their activities, presents research findings, and sketches library service trends in several communities. References are included. (FM)

Reports the rationale, design, implementation, and results of an examination of the impact of online subject catalogs on users by comparing their behaviors before and after catalog installation. Evaluation criteria included volume of use, types of searches, use of other catalogs, search time, user satisfaction, and need for assistance. (CLB)

Reports results of survey of 363 academic libraries designed to study: (1) media collections (audio formats, visual formats, audiovisual formats) and how they are arranged, accessed, and circulated; (2) staffing configurations; (3) space and funding allocations; and (4) other services offered within the media center. Questionnaire is appended. (8…

Discussion of measuring and improving the quality of library public services focuses on a method for quantifying and categorizing patrons' comments from a questionnaire developed at the College of Charleston (South Carolina) library. Topics include Total Quality Management, measures of user perceptions, and defining the service role of libraries.…