Factors to be considered in designing a comfortable library work environment are identified as new technology, changing relationships between library staff and patrons, and increased awareness of human needs of staff. Features of furniture and equipment for service desk areas, staff work areas, and office areas are discussed. (5 references) (MES)

Compares results of a 1998 survey concerning university library support staff perceptions and opinions about technological change to results of a similar survey administered to the same population in 1988. Offers the evolving perceptions, opinions, and suggestions of these library personnel as a resource for better planning of library automation…