Cutting Out the Middleman: Patron-Initiated Interlibrary Loans.

Preece, Barbara G.; Kilpatrick, Thomas L.

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Peer reviewed

ERIC Number: EJ580187

Record Type: Journal

Publication Date: 1998

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0024-2594

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Cutting Out the Middleman: Patron-Initiated Interlibrary Loans.

Preece, Barbara G.; Kilpatrick, Thomas L.

Library Trends, v47 n1 p144-57 Sum 1998

Describes changes in the interlibrary loan process at Southern Illinois University (Carbondale) that has empowered patrons to directly request materials through a shared online union catalog and circulation system. Staffing issues, patron satisfaction, and turnaround time are discussed. (LRW)

Descriptors: Academic Libraries, Change, Higher Education, Interlibrary Loans, Library Circulation, Library Personnel, Online Catalogs, Shared Library Resources, Union Catalogs, User Satisfaction (Information), Users (Information)

Publication Type: Journal Articles; Reports - Descriptive

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A