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| Library and Information… | 7 |
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| Van House, Nancy A. | 2 |
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| Childers, Thomas A. | 1 |
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| Hebert, Francoise | 1 |
| Powell, Ronald R. | 1 |
| Turock, Betty J. | 1 |
| Waldhart, Thomas J. | 1 |
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Peer reviewedPowell, Ronald R. – Library and Information Science Research, 1992
Reviews research on impact assessment of libraries and considers potentially useful methodologies for measuring the impact of university libraries, i.e., how library use affects students' academic performance. Topics discussed include categories of library use, purposes of library use, and indicators of library impact. The user panel methodology…
Descriptors: Academic Libraries, Evaluation Methods, Higher Education, Library Research
Peer reviewedTurock, Betty J. – Library and Information Science Research, 1986
A model for the organization of multitype library networks was tested on the l43 networks in the United States with public, academic, school, and special library members. Eight indicators of organization and their interdependence were measured: planning, governance, funding, communication and delivery, configuration, administration, evaluation,…
Descriptors: Administrative Organization, Case Studies, Evaluation Methods, Financial Support
Peer reviewedVan House, Nancy A.; Childers, Thomas A. – Library and Information Science Research, 1994
Discussion of public library roles examines roles from the Public Library Association's planning and measurement tools for their usefulness in evaluating public library effectiveness, based on data from the Public Library Effectiveness Study. Indicators of library effectiveness are discussed, and a cluster analysis of libraries with similar role…
Descriptors: Cluster Analysis, Evaluation Criteria, Evaluation Methods, Library Associations
Peer reviewedCullen, Rowena J.; Calvert, Philip J. – Library and Information Science Research, 1993
Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…
Descriptors: Comparative Analysis, Evaluation Methods, Factor Analysis, Foreign Countries
Peer reviewedHebert, Francoise – Library and Information Science Research, 1994
Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…
Descriptors: Comparative Analysis, Correlation, Evaluation Criteria, Evaluation Methods
Peer reviewedWaldhart, Thomas J. – Library and Information Science Research, 1985
This discussion of the measurement of performance criteria and desired or acceptable level of achievement focuses on the performance criteria used for the evaluation of interlibrary services (success rate, turnaround time, cost, and impact of service). Document delivery, communication, and interlibrary loan research are covered. Fifty references…
Descriptors: Costs, Evaluation Criteria, Evaluation Methods, Interlibrary Loans
Peer reviewedVan House, Nancy A.; Childers, Thomas – Library and Information Science Research, 1990
Describes the Public Library Effectiveness Study (PLES), which was designed to apply models and methods of organizational effectiveness research to public libraries. Indicators of public library effectiveness are described, factor analysis results are presented, implications for evaluating library performance are discussed, and further research is…
Descriptors: Evaluation Methods, Factor Analysis, Interviews, Library Research
