Research on two exposure techniques--book displays and book lists--supports the idea that browsers need, want, and will use some type of guidance to narrow their book selection. Two reasons for this are given: these techniques require little patron effort and reach large numbers of browsers at one time. (Author/EM)

Examines library availability studies for the past 50 years as a measure of library effectiveness and looks at their differing sources of study samples, methods for gathering data, categories of nonavailability, and data analysis. The Kantor branching technique developed in 1976 is described as the standard analysis method. (Author/EM)

Analyzes a sample of over 4,700 orders for library materials at the University of California, Berkeley, in terms of the probability that the material will arrive and the factors that determine arrival. Models to evaluate the book ordering process are presented, and variables that may affect arrival time are discussed. (six references) (Author/LRW)

The first of a two-part series covers research published since 1970 that is directly relevant to interlibrary loan in the United States, with emphasis on studies of total volume, growth rate, nature of exchange relationships, characteristics of requests and types of material requested, users and uses, and financing. (47 references) (EJS)