This study applied discrete choice analysis to the modeling of public library use and choice behavior. Five library use models and two library choice models were estimated from data obtained by a citizen survey in Kashiwa City, Japan. A library choice model was applied to predicting users' library choice under alternative library policies. (17…

This study used a sampling of empirical data from public libraries to examine organizational characteristics (i.e., specialization, horizontal differentiation, vertical differentiation, professionalism, administrative intensity, organizational slack, and organizational size) and performance levels of three groups of organizations delineated…

Develops a conceptual model which places public library use in the context of a series of interrelated decisions made by consumer about allocating time to various activities based on relative costs and benefits, and tests the model against available data on the characteristics of public library users. Seventeen references are included. (EJS)

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

New Zealand librarians, using 95 indicators of performance, rated their libraries highest on service indicators and lowest on local government relations. Factor analysis was used to derive 13 dimensions of effectiveness. The indicators ranked highest in a prior survey of stakeholders are spread across nine of the dimensions, which fit four models…

Presents a methodology for construction of location modeling for public library facilities in diverse urban environments. Historical and current research in library location is reviewed; and data collected from a survey of six library systems are analyzed according to population, spatial, library use, and library attractiveness variables. (48…

Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…

Describes a study that investigated the quality of interlibrary loan services in Canadian public libraries from the library's and the user's perspectives and then compared results. Measures of interlibrary loan performance are reviewed; an alternative conceptualization of service quality is discussed; and SERVQUAL, a measure of service quality, is…

Describes study that was conducted to determine whether the search process is the same for academic, public, and school library users. Cognitive models of information seeking are discussed, users' attitudes during the search process are described, the role mediators play is examined, and future research needs are suggested. (26 references) (LRW)