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Childers, Thomas; Van House, Nancy A. – Library and Information Science Research, 1989
Describes a national survey in which 7 public library constituent groups rated the degree to which 61 indicators helped describe a library. Dimensions of effectiveness were then developed through factor analysis on the indicator choices. A full list of indicators, a list of collapsed indicators, and the results of the factor analysis are appended.…
Descriptors: Factor Analysis, Measurement Techniques, Organizational Effectiveness, Public Libraries
Peer reviewed Peer reviewed
Van House, Nancy A. – Library and Information Science Research, 1986
Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)
Descriptors: Demography, Library Research, Library Standards, Library Statistics
Peer reviewed Peer reviewed
Calvert, Philip J.; Cullen, Rowena J. – Library and Information Science Research, 1994
New Zealand librarians, using 95 indicators of performance, rated their libraries highest on service indicators and lowest on local government relations. Factor analysis was used to derive 13 dimensions of effectiveness. The indicators ranked highest in a prior survey of stakeholders are spread across nine of the dimensions, which fit four models…
Descriptors: Evaluation Criteria, Factor Analysis, Foreign Countries, Librarians
Peer reviewed Peer reviewed
Childers, Thomas – Library and Information Science Research, 1988
Describes a study that examined the impact of federated library systems on member library services, resources, and operations in Pennsylvania. The discussion includes a rationale for the research methodology used, and comments on the absence of reliable library statistics and published reports as a basis for comparison with pre-systems situations.…
Descriptors: Accountability, Comparative Analysis, Efficiency, Financial Support
Peer reviewed Peer reviewed
Cullen, Rowena J.; Calvert, Philip J. – Library and Information Science Research, 1993
Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…
Descriptors: Comparative Analysis, Evaluation Methods, Factor Analysis, Foreign Countries
Peer reviewed Peer reviewed
Van House, Nancy A.; Childers, Thomas – Library and Information Science Research, 1990
Describes the Public Library Effectiveness Study (PLES), which was designed to apply models and methods of organizational effectiveness research to public libraries. Indicators of public library effectiveness are described, factor analysis results are presented, implications for evaluating library performance are discussed, and further research is…
Descriptors: Evaluation Methods, Factor Analysis, Interviews, Library Research