Examines library availability studies for the past 50 years as a measure of library effectiveness and looks at their differing sources of study samples, methods for gathering data, categories of nonavailability, and data analysis. The Kantor branching technique developed in 1976 is described as the standard analysis method. (Author/EM)

Reviews research on impact assessment of libraries and considers potentially useful methodologies for measuring the impact of university libraries, i.e., how library use affects students' academic performance. Topics discussed include categories of library use, purposes of library use, and indicators of library impact. The user panel methodology…

Describes discourse analysis as practiced by Michel Foucault and his followers as a research method in library and information science. The method is introduced, some examples of its use are suggested, and several research questions are posed. The method permits analysis of the ways information, its uses, and its users are discursively…

Public library effectiveness efforts are placed within the context of theoretical and empirical research on organizational effectiveness. The construct, measures, and determinants of public library effectiveness are investigated, and a possible model of the determinants of public library output measures is presented. (Author/EM)

A study investigated the relationship between the completeness of end users' mental models of an online system and their ability to use the system effectively. Although all of the study subjects were relatively successful, those with more complete mental models tended to have better search results than subjects with incomplete or poor mental…

Study of New Zealand public library effectiveness duplicates research by Childers and Van House which examined the multiple constituencies model of organizational effectiveness. Librarians, users, and councillors rated performance indicators identified from the literature, and similarities and differences between the two studies are reported. A…

Describes analyses of 3 searches conducted in an academic library by 11 novice users of full-text databases. The study examined affective search behavior, search strategies, and searcher assessments of retrieved material. Results of interviews, transaction log analysis, and audiotape recordings of search sessions are discussed, and further…

Describes a study of the Tel Aviv library system that examined the factors influencing the service range distances of branch libraries and the differences among them in amount of library use. The literature of spatial aspects of public services is reviewed, the geostatistical methodology is explained, and socioeconomic factors are discussed. (19…

Describes a study which was conducted to test the ability of four motivators to explain adult use of the public library: (1) home and family life; (2) vocational growth; (3) religion; and (4) politics. Other general user characteristics were examined as supplements to the four motivators in predicting library use. (16 references) (LRW)

Presents longitudinal case studies of four students in high school and after completion of college to compare their perceptions of the information search process in libraries. Library user studies are discussed, a model of the search process is described, and implications for the design of information systems are suggested. (36 references) (LRW)

Discussion of the gender gap in computer-related activities focuses on a study of high school seniors that examined sex differences in library anxiety, computer anxiety, and anxiety in using computers for library research. The relationship between library anxiety and computer anxiety is explored, and further research is suggested. (21 references)…