State child support programs secure financial support for children whose parents live apart. These programs establish paternity, set orders for the amounts parents are required to pay, and collect and distribute payments. An essential step in the process of establishing paternity and setting an order of support is delivering legal documents to the…

As the first major effort to use a behavioral economics lens to examine human services programs that serve poor and vulnerable families in the United States, the Behavioral Interventions to Advance Self-Sufficiency (BIAS) project demonstrated the value of applying behavioral insights to improve the efficacy of human services programs. The BIAS…