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ERIC Number: EJ575018
Record Type: Journal
Publication Date: 1998
Pages: N/A
Abstractor: N/A
ISBN: N/A
ISSN: ISSN-0893-3189
EISSN: N/A
Available Date: N/A
Assessing Emotionality in Organizational Conflicts.
Gayle, Barbara Mae; Preiss, Raymond W.
Management Communication Quarterly, v12 n2 p280-302 Nov 1998
Reports on 174 employees' and supervisors' memories of a conflict. Indicates that the emotional nature of the recollected narratives increased if the conflicts were perceived as unresolved, remembered as an ongoing series of events, or discussed with the other persons involved in the exchanges. Discusses ways recollected emotional narratives may affect future conflictual interactions and organizational relationships. (PA)
Publication Type: Journal Articles; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Grant or Contract Numbers: N/A
Author Affiliations: N/A