Performance conversations are a critical and necessary part of performance management. Feedback is most effective when it is constructive and when it involves a dialogue rather than a monologue, but people often struggle with this skill. This activity includes an experiential exercise that applies a five-part process for performance feedback,…

Diversity courses cover a variety of relevant topics, but it is difficult to convey the dilemmas those with stigmatized, invisible social identities may encounter in the workplace. This exercise attempts to situate students in the perspective of both the person with the invisible identity and those who may unintentionally place that person in a…

Training programs enhance the skills of participants. Role-play, one method used for such skill development, is learning through performing a set of behaviors, in accordance with predetermined expectations of a job role in an organizational context. Some learners find role-play daunting, even traumatic. To counter this experience, this article…

This article presents an active experiential exercise that requires participants to negotiate over scarce resources while assigned separate managerial responsibilities. Students explore concepts associated with integrative and distributive bargaining while engaging in a realistic workplace role-play. Students form pairs and assume the role of…

How one communicates concerns about another person's actions or performance can significantly affect both the extent to which the feedback improves behavior as well as the quality of the ongoing relationship with the feedback recipient. This article reviews evidence-based principles for delivering corrective feedback and describes an engaging…

Both sexual harassment and managerial crisis communication are important topics in undergraduate, graduate, and executive programs. This article describes a group role-play exercise that engages students in the process of responding to a public claim of workplace sexual harassment and requires small groups to share their reactions within a press…

Management instructors are continually challenged to create learning activities in online courses that duplicate the same opportunities to develop managerial skills afforded to students in traditional face-to-face courses. The purpose of this experiential exercise is to provide online students an opportunity to develop the soft skills all managers…