This study focuses on the practices implemented by tutors, considering education professionals, especially teachers, on the one hand, and on the other, non-education professionals, namely students. Interviews with 24 tutors, inspired by the explicitation interview technique, enabled us to determine that the nine most frequently implemented…

Transformation policies in South Africa have seen higher education come under increasing pressure to broaden participation from historically under-represented groups. This article focuses on the University of Johannesburg, South Africa, as a newly merged institution that is in the process of transforming from a formerly segregated academic…