Managing Conflict in Educational Settings.

Frey, Diane; Young, Joseph A.

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Peer reviewed

ERIC Number: EJ173488

Record Type: CIJE

Publication Date: 1978

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Managing Conflict in Educational Settings

Frey, Diane; Young, Joseph A.

NASSP Bulletin, 62, 415, 18-21, Feb 78

The conflict management process outlined here calls for strength development, trust building, accurate message sending and receiving, reality testing, goal setting, alternatives generation and selection, and planning for implementation. It may be used by administrators, teachers, and students. (DS)

Descriptors: Administrators, Conflict, Conflict Resolution, Elementary Secondary Education, Interpersonal Relationship, Students, Teachers

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