This chapter examines three distinct approaches to lifelong learning to illustrate workforce and societal development efforts in Europe, Singapore, and the United States. The case studies bring to the fore various complex issues, including, in the case of Europe, ensuring more equitable access to workforce development initiatives for all.…

Organizational life evokes joy, hate, anger, despair, curiosity, and esteem, yet as far as management is concerned, emotions are disruptive, dysfunctional, and derailing. In spite of managerial reluctance to embrace the emotional self as a relevant aspect of the worker, emotion makes everyone human, and organizations weigh on workers' emotional…

Reviews the history of workforce development in the United States and lists issues to frame public policy: governance structure, funding targets, quality measures, accountability, and data collection. Identifies current legislative initiatives: School-to-Work Opportunities Act, Goals 2000, and National Skills Standards Act. (SK)

The influx of minorities into the workplace requires attention to their participation in workplace training, to race relations and organizational culture, and to potential communication difficulties. Human resource professionals must address cultural diversity issues as they affect the attainment of organizational goals. (SK)