Descriptor
Source
| New Directions for Community… | 1 |
Publication Type
| Information Analyses | 1 |
| Journal Articles | 1 |
| Reports - Research | 1 |
Education Level
Audience
Location
| Missouri (Kansas City) | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Peer reviewed
Direct linkReam, John W.; Wagner, Brenda G; Knorr, Robin C. – New Directions for Community Colleges, 2001
Focuses on the development and implementation of a customer service call center training program, implemented by Metropolitan Community Colleges (Missouri) to assist welfare recipients overcome the obstacles facing them in the workplace. Discusses components of the program, and its effects on both the consumer and the corporate community. (AUTH/NB)
Descriptors: Adult Vocational Education, Community Colleges, Continuing Education, Job Skills
