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Novak, Richard J. – New Directions for Higher Education, 2002
Identifies and discusses the myriad perspectives on measures of quality and benchmarking in distance education. Reviews the standards or benchmarks of quality that have been promulgated by various stakeholder groups. (EV)
Descriptors: Accrediting Agencies, Benchmarking, Comparative Analysis, Distance Education
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Freeman, Thomas M. – New Directions for Higher Education, 1995
The development of a complex, highly computerized system of performance indicators by the State University of New York provides the means to monitor internal progress, report to a skeptical public, and compare the system's performance with a national sample of institutions. The system is described here, and the performance indicators and data…
Descriptors: Accountability, Case Studies, College Administration, College Outcomes Assessment