Colleges can and should do much to improve the management of financial aid offices in a time of reduced funds. Exemplary programs provide a framework for improvement, consisting of two key elements: assessment of office management needs based on the overall campus structural development and good basic management procedures. (Author/MSE)

Before a sound and cost-effective aid program can be developed in a community college, its importance must be understood by the college's administration. Steps to be taken and the aid officer's role in administering and promoting an effective program are outlined. (Author/MSE)