Data analytics is increasingly important to the operations and strategic growth of higher education institutions. In September 2019, three higher education professional associations issued a rare joint statement calling for the accelerated investment and intensified efforts to develop and deploy data analytics in support of campus decision making.…

This chapter introduces integrity and use as central concepts for judging research quality. Analyzing an illustrative case through the NRC Guiding Principles for Education Research and Terenzini's tiers of intelligence, we demonstrate the centrality of research integrity to use.

This chapter provides a conceptual model that institutional research professionals can use to develop contextual intelligence of issues of interest in higher education with the use of case studies from peer institutions. The model draws from the metaphor of the "divided brain" and how the two hemispheres must work together with both…

This chapter explores case studies from four private liberal arts colleges with different approaches to expanding the college "value proposition" to include the values of a liberal education.

Understanding one's competitive stance in a globally competitive environment provides the requisite awareness to maintain both competitive edge and institutional responsiveness. In this chapter, three case studies are presented to provide examples of ways in which strategic scanning can enhance the academic program development process and how…

Postgraduation outcomes for community college students are complex. In addition to traditional job placement and earnings information, transferring to a 4-year institution is a positive first-destination outcome. Furthermore, community college students may have education and career goals that do not include earning a degree. Community college…

This chapter describes the background and process for collecting postgraduation outcomes data at a 4-year not-for-profit private college. The strategies, analyses, and reporting of this data-collection effort are highlighted with the use of a case study.

This chapter provides a conceptual model that academic leaders can use to navigate the complex, and often contentious, organizational terrain of academic program development. The model includes concepts related to the institution's external environment, as well as internal organizational structures, cultures, and politics. Drawing from the…