This chapter describes a framework to guide collaboration between institutional research and other campus offices. Three examples are then provided to illustrate how the framework was applied successfully to actual projects.

This chapter describes the impact that participation in the Carnegie Classification for Community Engagement had on the institutions of higher learning that applied for the classification. This is described in terms of changes in direct community engagement, monitoring and reporting on community engagement, and levels of student and professor…

The location of the institutional research unit within the organizational structure influences the role it plays in supporting effective decision making. A theoretical framework of organizational structure based on division of labor can be applied to higher education institutions, with implications for staffing and expectations for performance.…

While the electronic fact book will not replace the paper variety used by colleges and universities to disseminate institutional information, there are a number of uses for the electronic format, which accommodates both quantity and currency of information. Considerations in producing an electronic fact book are discussed, and a seven-day process…

In order to implement industry-education cooperative activities without encountering some significant problems, institutions must consider beforehand the kind of relationship and responsibilities required, and clearly outline assumptions, mutual goals, resources, priorities, and evaluation criteria. Types of cooperative agreements include…

Models for college and university Interinstitutional data sharing are redefined by examining the organization and activities of existing data-sharing groups across 11 dimensions: data-sharing purpose; nature of data-sharing structures; definer of process; calendar; scope of surveys; participant characteristics; source of data-sharing initiative;…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

At Rio Salado Community College (Arizona), project documentation is the final step in the continuous improvement cycle. This stage is very important because it assists others in understanding the work the team has done and documents in detail when, where, how, and why process changes were made. (MSE)

Hoshin, or breakthrough, planning is the Total Quality Management method of integrating strategic planning into the daily work of organizational units. Delaware County (Pennsylvania) Community College's adaptation of the process and its use in daily management are described and presented in the form of a flow chart. (MSE)

A set of general policies or ground rules is desirable for colleges and universities planning to participate in both basic and more complex data exchanges with other institutions. Participation in data exchange is enhanced by well-defined and comparable institutional memberships, clear organizational objectives and data, high-quality and timely…

Resources for higher education over the last 40 years are reviewed, with special emphasis on the abundance of the 1980s and crisis of the 1990s. Trends in government support are examined, and ways in which individual institutions can measure the adequacy of their resources to pursue their policy goals are discussed. (Author/MSE)