As we become increasingly acquainted with the rich opportunities that analytics systems can provide, there is a commensurate need to consider the extent to which analytics tools are effectively integrated, with proper training, into the day-to-day functioning of higher education professionals. This chapter explores the extent to which predictive…

This chapter provides institutional researchers a foundation to understand workforce data and how they can be accessed and used within an institutional research operating culture. Specific wage methodologies, earnings reporting, and future directions for using wage data are provided.

This chapter provides examples of innovative methods and tools to collect, analyze, and report both quantitative and qualitative data in student affairs assessment.

There is a steady line of research to understand faculty diversity and its impact on the work life quality of faculty and learning outcomes of students in the U.S. higher education systems. What makes this volume unique is that, rather than treating diversity as a static and simplistic concept, the chapter authors presented information to show…

Assessment research is at its best when it packages research results and data so that they can be digested by multiple audiences. Too many assessment researchers spend all their efforts planning and executing the research project with little attention to closing the loop at the end. If assessment findings are not communicated effectively, the…

In this article, the author argues that current strategies to study and understand students' identities fall short of fully capturing their complexity. A multi-dimensional perspective and a mixed-methods approach can reveal nuance that is missed with current approaches. The author offers an illustration of how mixed-methods research can promote a…

Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

The value of qualitative assessment approaches has been underestimated primarily because they are often juxtaposed against long-standing quantitative traditions and the widely accepted premise that the best research produces generalizable and statistically significant findings. Institutional researchers avoid qualitative methods for at least three…

A discussion of methods for measuring college faculty workload first reviews course load analysis, the traditional method used to define, measure, and report faculty workload, then suggests some data alternatives and related issues faced by institutional research offices. Suggestions are offered for locating existing workload data, compiling a…

This case study documents a successful application of data-mining techniques in enrollment management through a partnership between the admissions office, a business administration master's-degree program, and the institutional research office at Willamette University (Salem, Oregon). (Contains 1 table and 3 figures.)

This chapter describes how an action research framework facilitates using evaluation and assessment results to improve programs and demonstrate institutional effectiveness. (Contains 1 table.)

Efforts to assess quality of academic life at Vanderbilt University (Tennessee) resulted in a plan to merge qualitative and quantitative measures and uncovered political, logistical, and fiscal issues in collection and use of the two kinds of data. Although qualitative databases are costly, they are also very useful in different ways. (Author/MSE)