Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

This chapter describes how an action research framework facilitates using evaluation and assessment results to improve programs and demonstrate institutional effectiveness. (Contains 1 table.)

The space analysis process, designed by facilities planners at the University of Toronto to address the gap between macro standards and the way they are used at the micro level, is described. Institutional space policies and guidelines, space inventory, and procedures for collecting space utilization data from users are discussed. (MLW)