Decades of research suggest that faculty play a critical role in student learning and success, yet at many institutions, faculty are not integrated into the institutional research function. This chapter examines how institutional research and faculty can collaborate to encourage data-informed faculty decision-making to drive student success and…

This article is designed to give the reader a conceptual, nontechnical overview of estimation and model fit issues in multilevel modeling (MLM). The process of MLM generally involves fitting a series of multilevel models that increase in complexity. When conducting multilevel analyses, it is important to balance the need for complexity and the…

Multilevel modeling provides several advantages over traditional ordinary least squares regression analysis; however, reporting results to stakeholders can be challenging. This article suggests some strategies for presenting complex, multilevel data and statistical results to institutional and higher education decision makers. The article is…

Many authors (Kezar, 2005; Duke, 2002; Keeling, Underhile, and Wall, 2007; Matier, Sidle, and Hurst, 1994) propose a new model of higher education organizations or a style of decision making whose central component is collaboration. This key characteristic helps make full use of all of the institution's resources to increase the likelihood that it…

Summarizes literature on the process that students and their families undergo when making decisions about college. Also presents a comprehensive model synthesizing this literature. (Author/EV)

College and university information is poorly developed for the purpose of making strategic choices and management guidance. A strategic triangle, with critical success factors at each vertex, can help model appropriate information. (Author/MLW)

The effective communication of desired information between the generator and the user requires one to accommodate variances in decision-making style, behavior, and context. The premise that decision making in organizations follows the classic rational model is discussed. (Author/MLW)

Two general models for bringing about change--the structural model and the people model--are described. Team leadership and team building are seen as people-oriented approaches to change that also affect the structure of an organization. Both targets of change--people and structures--should be approached in tandem. (MLW)

A case study of the implementation of a computerized decision aid in the Graduate School of Management at UCLA is presented. This decision tool helps determine the annual teaching schedule by assigning faculty to courses and other activities on the basis of their responses to course preference questionnaires. It can also help determine recruitment…

Efforts of the University of Massachusetts at Amherst illustrate the use of cost information in decision-making. The Instructional Cost Index can be used to determine the unit costs of instruction and, combined with information from an induced course load matrix system, can provide data on the costs of programs. (LBH)

In the context of decision support systems (DSS) use, four perspectives on evaluating decisions (consensual, political, empirical, and rational) and four models of organizational effectiveness (human relations, open system, internal process, and rational goal) are examined for their implications for DSS implementation and evaluation. (MSE)

Institutional research is a practicing art, whose merits lie in its relevance to and influence on decision and policy making. A more positive attitude toward theory-related research would enhance its future development. (Author/MLW)

Elements that the University of Akron, Furman University, and Wichita State University believe to be essential for mounting a successful program for change are identified: definition of institutional mission, top administrative support, leadership development, comprehensive change programs, emphasis on communication and process, and merging of…

Improved management systems can be developed for colleges and universities if assumptions are correct and a well-defined process is used. A life-cycle approach is suggested whose subsystems and implementation at Augsburg College, a small private liberal arts institution, are described. (LBH)

A nine-step method for defining and pursuing key performance indicators (KPIs), derived from a strategic planning process, is outlined, and its applications at the University of Northern Colorado and Illinois Benedictine College are described and tabulated. A chart summarizes current and projected KPIs for Illinois Benedictine College for each…