The college or university fact book may be the single most important document it publishes, indicating that the institution is open to scrutiny by its many constituents, providing data concerning institutional mission and effectiveness, providing a basis for internal and external evaluation, and reflecting the institution's success or failure in…

Adopting the concept of multiple constituencies as an approach to organizational effectiveness, this chapter identifies key constituents and highlights areas and circumstances in which these constituents have an impact on research and assessment of professional schools. (Contains 1 table.)