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Documenting Total Quality Management Projects.
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Walter, Pam – New Directions for Institutional Research, 1993
At Rio Salado Community College (Arizona), project documentation is the final step in the continuous improvement cycle. This stage is very important because it assists others in understanding the work the team has done and documents in detail when, where, how, and why process changes were made. (MSE)
Descriptors: Case Studies, Change Strategies, College Administration, Educational Quality