This chapter describes a framework to guide collaboration between institutional research and other campus offices. Three examples are then provided to illustrate how the framework was applied successfully to actual projects.

This chapter describes the impact that participation in the Carnegie Classification for Community Engagement had on the institutions of higher learning that applied for the classification. This is described in terms of changes in direct community engagement, monitoring and reporting on community engagement, and levels of student and professor…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

The origins and range of applications of the academic matrix, or ICLM (Induced Course Load Matrix), are described by its originator. Its identification of interrelations among student majors and their course preferences makes it useful for academic planning and curriculum reviews, particularly in simulation models for exploring costs, personnel,…

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…

Describes evolution of fact books at the University of Southern Mississippi, highlighting strategies for maintaining and enhancing its utility to users. Issues discussed include four audience considerations (context, customer, distribution, readability for middle-aged readers), format (fact sheet, pamphlet, pocket book, electronic fact book,…

Oregon State University implemented Total Quality Management in nine phases: exploration; establishing a pilot study team; defining customer needs; adopting the breakthrough planning process; performing breakthrough planning in divisions; forming daily management teams; initiating cross-functional pilot projects; implementing cross-functional…

A discussion of program review at the multicampus University of Maryland focuses on the role of the central system administration in providing a framework that encourages integration of program review into institutional planning and budgeting activities. Systemwide program review procedures are outlined, and the complicating factor of…

The impact of technical advances in computer hardware is examined. Size, cost, ease of use, expandability, and availability are discussed to help assess the impact of these advances on information systems. It is suggested that technology is making administrative computing economical and feasible. (Author/SF)

Summarizes the University of Wisconsin System's systemwide multi-year enrollment management program authorizing enrollment targets in three phases covering the periods 1987-90, 1991-94, and 1995-2000. Reviews what other states are doing in statewide enrollment management, and outlines the demand and supply variables taken into consideration for…

The evolution of the student tracking system at Amarillo College, a Texas community college, is chronicled for three stages: (1) early efforts; (2) participation in the development of a consortium-based longitudinal student tracking project beginning in 1986; and (3) more recent developments. Tools and techniques used at each stage are discussed…

A discussion of standardized statewide electronic transcript formats and national standardization of electronic data exchange for college student records looks at implications for tracking transfer students' progress. Relative ease of use of the formats and the information contained in the records are examined, technical requirements are noted,…

Arizona State University has created longitudinal student files capable of tracking each student's curricular and financial aid history from entry until graduation. The structure of the files, their creation and maintenance, and their evolution over the years are described. Uses of the files to conduct different kinds of studies to inform…