In this chapter, the author presents suggestions for improving the effectiveness of external reporting while minimizing burden. Recommendations include repurposing existing internal reports to address the needs of external reports.

This chapter puts forth a model of student-success-focused policy development at small colleges that elucidates the role of the institutional research (IR) professional, highlighting how the breadth of roles and responsibilities that IR professionals serve at these institutions intersect with traditional training and background.

This chapter will examine characteristics of first-year experience programs in community colleges, with specific attention to the extant research about their effectiveness, the ways in which research and program delivery can be integrated, and the unique challenges of delivering FYE programs and conducting research about them in community colleges.

Surveys and benchmarks continue to grow in importance for community colleges in response to several factors. One is the press for accountability, that is, for colleges to report the outcomes of their programs and services to demonstrate their quality and prudent use of resources, primarily to external constituents and governing boards at the state…

This chapter describes how assessment of co-curricular student learning outcomes can be used as part of the institutional accreditation process and the opportunities institutional researchers and student affairs educators have to collaborate in those efforts.

This chapter is a case study of one institution's effort to institutionalize a process through which student development is promoted through active engagement with the community.

Marketing is an essential component of an effective enrollment management plan. The broad mission of a comprehensive community college requires multiple, targeted communications campaigns. Institutional research can contribute to marketing success at all phases of decision making.

Evaluative statements from alumni have legitimacy with both internal and external stakeholders. Thus, alumni studies can provide valuable evidence of institutional effectiveness and lend themselves to both locally designed and commercial survey instruments for data collection. Under ideal conditions, the results of alumni studies equip faculty and…

Most assessment arguments are about measurement. When is it better to use direct versus indirect measures of student learning? Is one standardized test of critical thinking better than another? Is applying rubrics to student work better than using standardized tests? How valid are self-reported measures of learning? Although these arguments are…

Most institutional research (IR) practitioners lack access to direct measures of longitudinal student learning, let alone assessment instruments systematically embedded into the curriculum that yield representative cognitive gain data controlling for student motivation. Typically, measures of student learning growth rest on findings from survey…

The vast amount of research conducted on student persistence over the past thirty years is indicative of the continuing and evolving interest in retention of students. Framed through multiple perspectives, this retention research is driven by the fact that more students leave institutions without graduating, year after year. Much more than an…

This article focuses specifically on one type of undergraduate intervention and its contribution to facilitating success for women in science, technology, engineering, and mathematics (STEM): the living-learning program (LLP). LLPs are a type of learning community best described as curricular linkages designed to provide students with a deeper and…

Some ways in which research on student financial aid can be conducted and used to further institutional goals and objectives are presented. Four topics for inclusion in an institution's research agenda are suggested: recruiting, measuring the aid program's effectiveness, expanding aid resources, and analyzing family financial capacity. (Author/MSE)

This chapter describes how an action research framework facilitates using evaluation and assessment results to improve programs and demonstrate institutional effectiveness. (Contains 1 table.)

This concluding chapter reviews some of the methodological issues that analysts need to consider when evaluating the success of character-development programs.