This chapter provides examples of innovative methods and tools to collect, analyze, and report both quantitative and qualitative data in student affairs assessment.

The University of Toledo has applied a systems approach to the design of an academic program evaluation model. The systems approach seems to be the most appropriate because it emphasizes the whole system instead of component systems. Selected evaluation models are reviewed, Toledo's research paradigm is described, and the function of a university…

The study of academics and athletics presents several methodological problems. Athletics research requires knowledge of numerous definitions and an understanding of the political environment in which sports operate, as revealed by an analysis of several models for calculating graduation rates, because these issues shape research outcomes.…

Analysis of the first cycle of academic program review at the College of St. Catherine (Minnesota) discusses recommendations resulting from reviews, insights about faculty and committee perceptions, and new directions for the second cycle. It is noted that the second cycle will focus more on program activities and output than on traditional input…

Review of literature concerning the use of program review in higher education lists sources discussing the review process, focusing on the links between program review and other institutional processes, and addressing application of program review principles and practices to different higher education settings. Critical factors for successful use…