Samford University's Quality Story.

Harris, John W.

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Peer reviewed

ERIC Number: EJ464249

Record Type: Journal

Publication Date: 1993

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0271-0579

EISSN: N/A

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Samford University's Quality Story.

Harris, John W.

New Directions for Institutional Research, n78 p17-28 Sum 1993

A question and answer form addresses the experience of Samford University (Alabama) in implementing Total Quality Management and examine the process and results of changing institutional culture. The experience illustrates how important preparation is and how profound the required changes may be. (MSE)

Descriptors: Case Studies, College Planning, Educational Quality, Higher Education, Institutional Research, Management Systems, Organizational Change, Organizational Development, Quality Control, Total Quality Management

Publication Type: Reports - Descriptive; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A