Evaluation client characteristics are outlined, based on experiences of the Office of Instructional and Management Services, University of Illinois at Urbana-Champaign, and contract evaluators for industry and other higher education institutions. Objectivity, expertise, sensitivity to client needs, standardized data presentation,…

The user-oriented and utilization-focused evaluation design of the two-year Caribbean Agricultural Extension Project, funded by Aid to International Development, is reviewed. The evaluation scope, stakeholders, evaluation team credibility, official approval of evaluation, and confidence in the evaluation process are addressed, within a…

Ten functions of program theory are reviewed: contributing to social science knowledge; assisting policymakers, discriminating between theory failure and program failure, identifying the problem and target group, providing program implementation description, uncovering unintended effects, specifying intervening variables, improving formative use…

Strategies for use by clients who commission evaluation studies in the private, university, or governmental sector are outlined. Topics covered include establishing the purpose of the evaluation, assembling in-house management staff, specifying work and expertise requirements, establishing confidentiality and project control, and managing results.…

Stakeholder-based studies modify the relationship between evaluator and user, producing conflict that can cause evaluators to regress to familiar, traditional patterns that leave interactive evaluation strategies only partially implemented. (Author/PN)

This article refers to two uses of the term "program theory": (1) microtheory to describe the model of the program; and (2) macrotheory which is concerned with factors that affect social change both within and outside programs. Barriers to successful utilization of evaluation and suggestions to overcome those barriers are discussed. (JAZ)

Program theory and implementation process theory contribute, respectively, to specifying the what and the why of program delivery. This article discusses the relationship between these two theories and the types of data collection methods that can be derived from each in order to contribute to more comprehensive evaluation designs. (JAZ)

A short history of program theory in evaluation is reviewed. Two related problems in program evaluation are discussed and illustrated: (1) how to specify in measurable terms the consensus of theories and values that guides the program; and (2) how to construct a theoretical framework that specifies the use of these measurements. (Author/JAZ)

The evaluators of Push/Excel assumed that it was a systematically developed program with measurable outcomes, not a charismatically inspired movement whose effects would be hard to pin down. As a result, neither the program nor the evaluation approach used were adequately tested. (Author)

The promise of the stakeholder approach to evaluation lies in its potential to counter criticism that evaluation is too narrow, unrealistic in its standards for success, unfair to program staff and participants, and irrelevant to decision makers. (Author)

Critiquing the stakeholder idea, the author states: if government chooses to take account of competing views in social program evaluation, it can get a better result if it encourages the competing views to find a voice of their own, not to speak through the government's chosen instrument. (Author/PN)

Deliberately involving urban education stakeholders in the Cities-in-Schools evaluation study improved the utility of the findings for formative evaluation stakeholders but not for summative evaluation stakeholders. (Author/PN)

Stakeholder evaluation was designed to address widely recognized problems in the conduct of evaluation. However, global propositions about the problems and prospects of program evaluation obscure the circumstances in which social science can contribute to social problem solving. (Author/PN)