This chapter provides guiding principles for designing and implementing successful multicultural initiatives. A rationale for why these elements transcend both higher education and student affairs settings is presented. In addition to providing guiding principles, this chapter includes advice for socially and politically conscious-minded…

This chapter explores the design and implementation of service learning as a multicultural initiative. The author shares considerations for multicultural service-learning practice using an example from a course project focused on leadership skill development in public service.

This chapter offers a case study of how one institution has implemented budget reductions. Using a narrative approach, the vice president for student life reviews the issues faced and the processes used to implement the changes.

Texas A&M University is a research extensive institution located in College Station. More than 45,000 students attend the university (about 20% are graduate or professional students). Academically, the university is known for its engineering, business, and agricultural and veterinary medicine programs, although there are more than 150 programs…

Founded in 1821, Widener University is a two-state (Pennsylvania and Delaware), four-campus, eight-college private institution serving approximately 6,700 students. Following arrival of the new senior vice president and provost in 2004 and subsequent reorganization of vice presidential responsibilities, Student Affairs is now led by a dean of…

It would be an amazing understatement to say that much has changed on college and university campuses since Delworth introduced the Assessment-Intervention of Student Problems (AISP) model. For one thing, the term "minority" has been replaced by phrases like "students of color" and "diverse students." Another change is that campus diversity…

In August 2005, Hurricane Katrina, the worst natural disaster in the history of the United States, forced the fall semester closure of Tulane University in New Orleans, Louisiana. In the aftermath of this unprecedented storm, the Tulane leadership set forth a plan for renewal to secure the survival, recovery, and sustainability of the institution,…

Discusses program implementation as a task-oriented process. Highlights details to consider for effective program delivery and offers suggestions for dealing with unexpected circumstances that may arise throughout the course of a program. Includes a program implementation checklist to be used as a practical planning tool when thinking through the…

Reviews one system successfully used to implement Total Quality Management (TQM) principles and techniques in a student affairs department at a large public university. Discusses TQM applications and argues that implementation of TQM requires both planned staff training and an organization-wide culture change. (RJM)

Providing high-quality student services to students enrolled in distance education programs is a critical link to the academic success of this growing student population. (Contains 7 figures.)