TQM: Finding a Place in Student Affairs.

Holmes, Tyrone A.

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Peer reviewed

ERIC Number: EJ546937

Record Type: CIJE

Publication Date: 1996

Pages: N/A

Abstractor: N/A

ISBN: N/A

ISSN: ISSN-0164-7970

EISSN: N/A

Available Date: N/A

TQM: Finding a Place in Student Affairs.

Holmes, Tyrone A.

New Directions for Student Services, n76 p33-43 Win 1996

Critically examines Total Quality Management (TQM). Analyzes the concepts and practices of TQM and its failure to live up to expectations in higher education. Emphasizes the problems inherent with TQM initiatives in an educational environment and outlines ways that student affairs officials can proactively apply TQM to support universities' academic missions. (RJM)

Descriptors: Change Strategies, College Administration, Educational Quality, Higher Education, Program Attitudes, Quality Control, Resistance to Change, Student Personnel Services, Student Personnel Workers, Total Quality Management

Publication Type: Information Analyses; Journal Articles

Education Level: N/A

Audience: N/A

Language: English

Sponsor: N/A

Authoring Institution: N/A

Grant or Contract Numbers: N/A

Author Affiliations: N/A

Note: Special theme issue on "Total Quality Management: Applying Its Principles to Student Affairs."