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Holton, Susan A. – New Directions for Teaching and Learning, 1999
To manage classroom conflict effectively, college faculty need to be able to identify and analyze the problem and find solutions. Problem identification addresses who is involved; nature of the conflict; when it happened; where it happened; resolution attempts; and consequences. Solution identification includes developing a positive attitude;…
Descriptors: Behavior Standards, Classroom Communication, Classroom Environment, College Faculty

Wilkerson, LuAnn – New Directions for Teaching and Learning, 1996
A model of classroom characteristics and interaction is used to examine the roles of group size, problem types, and student behaviors, central concerns in problem-based learning, in medical education. The model incorporates six classroom dimensions, including four process variables (classroom organization, learning task, teacher's instruction,…
Descriptors: Behavior Patterns, Classroom Communication, Classroom Environment, Classroom Techniques