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Direct linkJeal, Yvette – New Review of Academic Librarianship, 2014
The University of Manchester Library (UML) is embarking on an ambitious new strategy that aims to align the library more closely to the work of the University--to contribute to the University's strategic success. This article describes elements of the strategy development and content, focusing on methods used; how the service has worked…
Descriptors: Foreign Countries, Academic Libraries, Partnerships in Education, Strategic Planning
Tynan, Mark; McCarney, Eoin – New Review of Academic Librarianship, 2014
University College Dublin became the first library in the Republic of Ireland to trial patron-driven acquisition (PDA) as a collection development tool in 2013. A total of 42% of UCD Library's book budget was allocated to the project, which included both electronic and print books. This article describes the twelve month project from the tender…
Descriptors: Case Studies, College Libraries, Library Materials, Users (Information)
Andrews, Judith; Eade, Eleanor – New Review of Academic Librarianship, 2013
Birmingham City University's Library and Learning Resources' strategic aim is to improve student satisfaction. A key element is the achievement of the Customer Excellence Standard. An important component of the standard is the mapping of services to improve quality. Library and Learning Resources has developed a methodology to map these…
Descriptors: Academic Libraries, Library Research, Library Services, User Satisfaction (Information)
