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Rotman, Laurie | 1 |
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Rotman, Laurie; And Others – Online, 1995
The Draper Laboratory Library created the Draper Gopher in response to the following factors: library downsizing, the computer services department's changing role, customer needs, and developments in technology affecting the information environment. Results of its implementation include user-focused reference services; increased interlibrary loan…
Descriptors: Access to Information, Change Agents, Information Management, Information Systems