Globalization, competition, technology, and most recently, the COVID-19 pandemic are causing disruptions to the nature of work and forcing organizations to quickly adapt. To support employee learning and adaptability, many organizations employ instructional designers to create training, develop performance solutions, and lead learning initiatives.…

Research in instructional design and educational technology journals typically focuses on the theories, technologies, and processes related to practice of instructional design. There is little research emphasis, however, on leadership and management of instructional design in higher education. Investigating the competencies associated with…

This case study describes a collaborative process by various teaching and distance support units to create and run a Massive Open Online Course (MOOC) in the subject of Leadership. Whereas typical collaboration arrangements in the literature involve partnerships of various teaching and support units, the collaboration of course developer,…

At the University of Florida, in Spring 2003, more than 32,000 individuals enrolled in courses using the centrally-supported Course Management System (CMS). Because less than 1 full time equivalent (FTE) was allocated to support the CMS, this created problems for both users and support providers. In the face of rapid growth, support resources for…

Training of public health professionals through web-based technology is rapidly increasing. This article describes one school of public health's effort to establish an online Master's program that serves students nationally and internationally. It examines the critical components in the design and implementation of distance education, including…