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Direct linkDoe, Raymond; Castillo, Matthew S.; Musyoka, Millicent M. – Online Journal of Distance Learning Administration, 2017
The rise of distance education has created a need to understand students' readiness for online learning and to predict their success. Several survey instruments have been developed to assess this construct of online readiness. However, a review of the extant literature shows that these instruments have varying limitations in capturing all of the…
Descriptors: Distance Education, Online Courses, Readiness, Educational Technology
Shaik, Naj; Lowe, Sue; Pinegar, Kem – Online Journal of Distance Learning Administration, 2006
Education is a service with multiplicity of student interactions over time and across multiple touch points. Quality teaching needs to be supplemented by consistent quality supporting services for programs to succeed under the competitive distance learning landscape. ServQual and e-SQ scales have been proposed for measuring quality of traditional…
Descriptors: Online Courses, Distance Education, Quality Assurance, Quality Control
