Various approaches to training for online users are described, including training that is available through schools of library and information studies, database producers, consultants, professional associations, and employers. Training methods are discussed, and the trend toward the use of computer-assisted instruction is examined. (55 references)…

Describes methods used to increase the participation of staff and students in their own searching at the European Institute for Business Administration. Areas discussed include the use of CD-ROM and floppy disks as alternatives to online searching, and the development of a prototype expert system to help users move between online and offline…